CUSTOMER SUPPORT

Instrument Maintenance

If the performance of your Sirius instrument is important to your business, you will need it to deliver timely and reliable data. We can help you gain the maximum benefit from your technology investment by providing technical assistance, personal attention, and fast reliable on-site response.

A Sirius Service Agreement helps you control costs and protect your investment by providing a predictable cost for service delivered by experienced and trained professionals. Additional benefits of protecting your product via a Service Agreement include priority response times for on-site service, technical support, and application assistance.

Customers in UK and Europe

You can arrange service agreements, maintenance and repair for your Sirius instrument from our head office in the UK. Our engineers regularly travel throughout Europe, ensuring that our customers are well supported at all times.

Click here to contact us for instrument service and support.

Click here to download our European service brochure.

Customers in North America

You can arrange service agreements, maintenance and repair for your Sirius instrument from our office in Beverly, MA.

Click here to contact us for instrument service and support.

Click here to download our North America service brochure.

Customers in Spain, India, Japan, Korea, China

Instrument service and repair are provided by our authorised distributors in these territories.