CUSTOMER SUPPORT
Instrument Maintenance
If the performance of your Sirius instrument is important to your business, you will need it to deliver timely and reliable data. We can help you gain the maximum benefit from your technology investment by providing technical assistance, personal attention, and fast reliable on-site response.
A Sirius Service Agreement helps you control costs and protect your investment by providing a predictable cost for service delivered by experienced and trained professionals. Additional benefits of protecting your product via a Service Agreement include priority response times for on-site service, technical support, and application assistance.
Customers in UK and Europe
You can arrange service agreements, maintenance and repair for your Sirius instrument from our head office in the UK. Our engineers regularly travel throughout Europe, ensuring that our customers are well supported at all times.
Click here to contact us for instrument service and support.
Click here to download our European service brochure.
Customers in North America
You can arrange service agreements, maintenance and repair for your Sirius instrument from our office in Beverly, MA.
Click here to contact us for instrument service and support.
Click here to download our North America service brochure.
Customers in Spain, India, Japan, Korea, China
Instrument service and repair are provided by our authorised distributors in these territories.
Latest Sirius Posters Available for download
01.08.09
Our latest posters, including Solubility & Dissolution measurements in excipients and FaSSIF/FeSSIF media and high throughput pKa measurements, are available for download.
New Scientific Paper Published
07.12.09
New paper from Sirius explains how our solubility measurements work, and introduces new methods for evaluating supersaturation.
PhysChem Forum 8
23.03.10
Sirius are sponsors and exhibitors at the next PhysChem Forum being held at Pfizer in Sandwich, UK.
ADMET Europe 2010
08.04.10
Sirius will be exhibiting and speaking at ADMET Europe 2010 in Munich. Visit us on booth #12.